If print results are blurred or colors are not printed correctly, the print head nozzles are probably clogged. I think I now have to take it back to the shop - if / when I know more, I will post it here.
So it looks like harrymc is correct: there is simply a hardware problem. Update: inside the print head cradle (which you insert as part of the set up process), I can now see wet ink on the cartridge side but no wet ink on the side which touches the paper. Just to be clear: it gives every impression of printing (paper goes through, it sounds like the printer heads are moving, prints only on command) but the output is blank pages.
Printer cartridges are correctly in place (red light showing for each) and all protective orange plastic bits and tape removed: the foam part of the cartridge (underneath) is exposed and the L-shaped air hole (top) is open. The result is the same when I use a different (also Vista) computer. Whether I print or copy, the result is the same: blank pages. I have a Canon MX870 printer which I have connected to a Windows Vista laptop via a USB connection.
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